Terms of sale

Last updated 3 November 2026

Who you're buying from

Fettle is a trading name. The owner's name, our address and other details are on our business details page. Contact us at [email protected].

Prices and payment

Prices are in pounds sterling and include any VAT that applies. Delivery charges are shown in your basket before you pay. Payment is taken by Stripe when you place your order.

Your order

Your order is accepted when payment is confirmed and you receive a receipt by email. If an item turns out to be unavailable, we'll tell you and refund it in full.

Delivery

We deliver to UK addresses only. See Delivery & discretion for costs and timings.

Returns and refunds

See our returns policy. Nothing in these terms affects your statutory rights.

Using the products

Follow the instructions and safety information supplied with each product. Stop using any product that causes pain or discomfort.

Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.