Free UK delivery over £40Sent in a plain boxYour statement says FTL GOODS

5 min read · Gifts for him · Updated

How to buy sex toys discreetly in the UK

Most people who hesitate to buy a toy are not worried about the toy. They are worried about someone else finding out. There are five places an order can show up, and each one is easy to keep private.

The short answer

Use a shop that sends a plain, unbranded box and shows a neutral name on your bank statement, use your own email and payment card, and avoid shared shopping accounts. That covers almost every way an order is noticed.

1. The parcel

Look for a shop that promises a plain box with no logo, no product names and no description on the outside. Ask what name appears on the delivery label if you are unsure.

Fettle orders arrive in a plain box or mailing bag with no branded tape. The label's sender is Monta Fulfilment, the warehouse that packs our orders, and there's no paperwork inside. If someone else usually takes in your post, choose a delivery address where you will be the one opening it.

2. Your bank statement

Every card payment shows a short merchant name on your statement. Some shops show their full brand, which can be a giveaway. Check the shop's delivery or FAQ page for what will appear.

At Fettle it says FTL GOODS. Card details go to Stripe, the payment provider, so the shop never sees your card number.

3. Your email and phone

  • Use your own email address, not a shared family one.
  • Order confirmations and receipts arrive by email, and courier tracking messages can arrive by text or email.
  • Notification previews can show on a locked screen. If that matters, turn off previews for email on your phone.

4. Shared accounts and devices

  • On a shared shopping account, such as a household Amazon account, everyone signed in can see the order history, and recommendations can reflect what you browsed.
  • On a shared computer, use a private browsing window so the shop does not appear in history or autofill.
  • Buying from a specialist shop with guest checkout keeps it off shared accounts entirely.

5. Returns

Unopened, sealed items can be returned within 14 days. Opened intimate products cannot be returned for hygiene reasons unless they are faulty, so choose carefully, and read the guides before you buy.

A quick checklist

  • Plain, unbranded packaging promised in writing.
  • A neutral name on the bank statement.
  • Your own email address and card.
  • Guest checkout or your own account, not a shared one.
  • A delivery address where you open the post.

Questions

What will show on my bank statement?

At Fettle, FTL GOODS. Other shops vary, so check before you order.

Will the parcel say what is inside?

Fettle orders come in a plain box or mailing bag with no logo, product names or description on the outside. The sender on the label is Monta Fulfilment, and there's no paperwork inside.

Can people on my Amazon account see what I bought?

Anyone signed into a shared account can see its order history, so a specialist shop with guest checkout is more private.

Do I need an account to order from Fettle?

No. You can check out without creating an account.

This guide is general information, not medical advice. If something hurts or worries you, stop and speak to a GP or pharmacist.

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